Terms of Service

Last updated — 29 May 2025

These Terms of Service (“Terms”) are a binding agreement between you (“you,” “your”) and **OneWord AI Inc.** (“Company,” “we,” “our,” or “us”) governing your access to and use of the Oneword website, browser-based application, mobile apps, APIs, and any related services (collectively, the “Services”).

1. Acceptance

By accessing or using the Services you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

2. Eligibility

Users under 13 years old must have parental consent to use this service. Users between 13-17 years old may use this service with parental consent where required by applicable law. For users under the age of majority in their jurisdiction, a parent or legal guardian must agree to these Terms on the user's behalf and supervise their use of the Service. All users must be capable of forming a binding contract in their jurisdiction. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.

3. Accounts & Security

  • You are responsible for all activity under your account.
  • Keep your credentials confidential and notify us of unauthorized access immediately.
  • We may suspend or terminate accounts that violate these Terms or applicable law.

4. License & User Content

Subject to these Terms we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for personal or internal business purposes. You retain all rights in content you upload (“User Content”). By submitting User Content you grant us a worldwide license to store, process, and display it solely to operate the Services.

4a. AI Training and Data Use

No Training on Your Content: We do not use your uploaded documents, personal content, or reading data to train our AI models without your explicit, informed consent.

Optional AI Improvement: We may offer you the opportunity to contribute anonymized data to improve our AI models. This would be entirely voluntary with clear opt-in consent and the ability to withdraw at any time.

General AI Usage: We use AI to provide features like text simplification, quiz generation, and reading analytics. These AI services process your content only to deliver the specific features you request.

4b. Content Ownership and Copyright Responsibility

Your Warranty: By uploading content to the Services, you represent and warrant that:

  • You own the content or have the necessary rights to upload and use it
  • Your content does not infringe any intellectual property rights of others
  • You have obtained all necessary permissions for copyrighted material
  • Your content complies with applicable laws and these Terms

DMCA Compliance: We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe content on our Services infringes your copyright, please contact us at dmca@oneword.so with:

  • Identification of the copyrighted work claimed to be infringed
  • Location of the allegedly infringing material
  • Your contact information and electronic signature
  • A statement of good faith belief that use is not authorized
  • A statement that the information is accurate and you are authorized to act

Indemnification: You agree to indemnify and hold harmless OneWord AI Inc. from any claims, damages, or costs arising from your breach of these content warranties.

5. Acceptable Use

You agree not to:

  • Violate any law or infringe intellectual-property rights.
  • Upload harmful code, interfere with networks, or reverse-engineer the platform.
  • Bypass usage limits or resell the Services without written consent.

6. Subscriptions & Fees

Paid plans renew automatically unless cancelled before the end of the current billing cycle. All fees are non-refundable except as required by law. Taxes, where applicable, will be added to the charge.

Cancellation: You may cancel your subscription by contacting readwithoneword@gmail.com or through available account management features. Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused portions of paid periods, except as required by applicable law.

6a. Account Termination and Data Handling

Termination by You: You may terminate your account at any time through account settings or by contacting readwithoneword@gmail.com.

Termination by Us: We may suspend or terminate accounts that violate these Terms, applicable law, or our Fair Use Policy. We will provide notice when reasonably possible.

Effect of Termination:

  • Your access to the Services will cease immediately
  • Your content will be deleted within 30 days (plus 90 days for backup recovery)
  • No refunds for prepaid unused periods, except as legally required
  • Provisions regarding liability, indemnification, and disputes will survive termination

Data Export: Before termination, you may export your content through available export features. After termination, we cannot guarantee data recovery.

7. Usage Limits & Fair Use Policy

While our Premium tier offers unlimited access to core features, all usage is subject to our Fair Use Policy to ensure service quality and availability for all users:

  • AI-powered features (including AI summaries, mindmap creation, and simplification) are subject to reasonable usage thresholds. Excessive usage that materially impacts service performance or availability may result in temporary rate limiting.
  • Document processing is limited to 500 documents per month and individual files up to 100MB.
  • API access (if applicable) is limited to 10,000 requests per day.
  • Usage that we reasonably determine to be abusive, fraudulent, or significantly outside normal usage patterns may result in suspension or termination of services.

We will notify users approaching usage thresholds and work with legitimate high-volume users to find appropriate solutions. These limits are designed to prevent abuse while accommodating genuine educational and professional use cases.

8. Disclaimers

The Services are provided “as is” without warranties of any kind. We do not guarantee accuracy, uptime, or that reading-speed improvements will meet your expectations. Your sole remedy for dissatisfaction is to stop using the Services.

9. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability for any claim related to the Services will not exceed the amount you paid us in the 12 months preceding the claim, or USD $50 if you used the free plan.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules.

Dispute Resolution: Most disputes can be resolved through our support team at readwithoneword@gmail.com. For formal disputes, all claims will be resolved exclusively in the state or federal courts located in Wilmington, Delaware.

Force Majeure: We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, network outages, or third-party service interruptions.

11. Accessibility

We are committed to making our Services accessible to users with disabilities. We strive to comply with applicable accessibility standards and continuously work to improve the accessibility of our platform.

If you encounter accessibility barriers, please contact readwithoneword@gmail.com for assistance.

12. Changes

We may update these Terms from time to time. Material changes will be notified via email or in-app notice. Continued use of the Services after changes become effective constitutes acceptance.

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